Customer Experience Banker (Mio, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales mindset"]

Serve as a financial concierge for walk-in customers by delivering excellent service, resolving issues, and accurately processing transactions while balancing daily. Retain and grow consumer and business relationships through a disciplined sales process, outbound follow-up, and referral sourcing. Educate customers on deposit products, recommend appropriate banking services, and connect customers to other bank areas while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 month ago

Customer Experience Banker (Mio, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by delivering excellent service, resolving issues, and accurately processing transactions while balancing daily. Retain and grow consumer and business relationships through a disciplined sales process, outbound follow-up, and referral sourcing. Educate customers on deposit products, recommend appropriate banking services, and connect customers to other bank areas while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and perform customer transactions accurately and efficiently.
  • •Proactively grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •1+ year customer service experience in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales mindset
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn