Customer Experience Banker (Mio, MI)

Serve as a financial concierge for walk-in customers by delivering excellent service, resolving issues, and accurately processing transactions while balancing daily. Retain and grow consumer and business relationships through a disciplined sales process, outbound follow-up, and referral sourcing. Educate customers on deposit products, recommend appropriate banking services, and connect customers to other bank areas while following all operational, security, risk, and regulatory policies.