Partner Support Specialist (Bolivia)

Yango
Bolivia
Full timeFunction: Customer Support (Service Desk)Skills: ["Written communication","Verbal communication","Problem-solving","Conflict management","Proactive partnership support"]

Support Yango’s partners by providing clear operational guidelines and documentation, answering partner questions promptly, and helping partners complete required operational reports. Monitor and manage partner reviews on profiles, and help resolve conflicts between partners and third parties. You’ll build strong professional relationships while identifying partner growth opportunities through effective communication and problem-solving.

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FursaFursa
Yango
Yango
1 week ago

Partner Support Specialist (Bolivia)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support Yango’s partners by providing clear operational guidelines and documentation, answering partner questions promptly, and helping partners complete required operational reports. Monitor and manage partner reviews on profiles, and help resolve conflicts between partners and third parties. You’ll build strong professional relationships while identifying partner growth opportunities through effective communication and problem-solving.
Location: Bolivia
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide partners with guidelines and documentation regarding service instruments and operations.
  • •Respond to partner queries in a timely and accurate manner.
  • •Facilitate the completion of reports regarding partner operations.
  • •Monitor, appeal, or remove reviews from partners’ profiles.
  • •Resolve possible conflicts between partners and third parties.

Pay and Benefits

Perks:Health InsuranceLife Insurance

Key Requirements

  • •Provide partners with guidelines and documentation on service instruments and operations.
  • •Respond to partner queries in a timely and accurate manner.
  • •Facilitate the completion of operational reports for partners.
  • •Monitor, appeal, or remove reviews from partners’ profiles.
  • •Resolve conflicts that may arise between partners and third parties.
Skills:Written communicationVerbal communicationProblem-solvingConflict managementProactive partnership support
Languages:SpanishEnglish

Company Brief

Yango
Offers ride-hailing and mobility services through the Yango platform, operating in multiple markets including the UAE. The company provides app-based transportation and related digital services for consumers and drivers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2018
WebsiteLinkedIn