Airport Manager - Lubumbashi, DR Congo

Etihad Aviation Group
Democratic Republic of the Congo
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 7-9 yearsEducation: high_schoolSkills: ["Leadership","Project management","Communication","Risk assessment","Business solutions"]

Lead, plan, and direct airport operations at a management and shift basis, overseeing passenger and aircraft handling while meeting financial, customer service, quality, safety, and security objectives. Manage safety and security outcomes through promotion, hazard identification, risk assessment, monitoring, and reporting. Ensure emergency response, disruption planning, on-time performance, VIP/special guest requirements, and KPI-driven customer service standards are delivered in line with regulatory and company requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Etihad Aviation Group
Etihad Aviation Group
2 days ago

Airport Manager - Lubumbashi, DR Congo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead, plan, and direct airport operations at a management and shift basis, overseeing passenger and aircraft handling while meeting financial, customer service, quality, safety, and security objectives. Manage safety and security outcomes through promotion, hazard identification, risk assessment, monitoring, and reporting. Ensure emergency response, disruption planning, on-time performance, VIP/special guest requirements, and KPI-driven customer service standards are delivered in line with regulatory and company requirements.
Location: Democratic Republic of the Congo
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Direct and oversee passenger and aircraft handling operations on a management and shift basis, ensuring adherence to arrival/departure checklists, brand requirements, company procedures, and regulatory requirements.
  • •Participate in daily operations on required shifts (including weekends and/or public holidays) to deliver the local operation.
  • •Manage safety and security outcomes through safety/security promotion, hazard identification and risk assessment, and safety/security/compliance monitoring and reporting.
  • •Deliver station emergency response and disruption/diversion/delay handling and business continuity plans.
  • •Oversee performance on on-time performance and customer service standards (KPIs), including coordination of VIP/MAAS and special guest requirements and promotion of airport ancillary sales performance.

Key Requirements

  • •Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience.
  • •Minimum 7-9 years relevant experience in a leadership or senior management capacity with exposure to global business best practice.
  • •Previous exposure to a highly pressured, multicultural environment in a management/supervisory role within a shift environment.
  • •Proven ability to lead and drive results and communicate internally and externally on a large scale across multiple channels.
  • •Previous regional or international exposure highly advantageous.
Experience:7-9 years
Education:High School
Skills:LeadershipProject managementCommunicationRisk assessmentBusiness solutions
Languages:English (UK)

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor