Specialist, Implementation

Mastercard
Tokyo
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Customer interaction","Multitasking","Change management","Teaching/training"]

Own end-to-end customer implementation engagements for Mastercard Core and Emerging Products across the AP region. Serve as the primary technical interface between customers and Mastercard, managing multiple standard and complex implementation projects while ensuring transaction processing host interfaces meet Mastercard processing networks. Translate customer needs into implementation activities, guide teams using established procedures and documentation, and drive electronic payments processing project execution.

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FursaFursa
Mastercard
Mastercard
4 days ago

Specialist, Implementation

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Own end-to-end customer implementation engagements for Mastercard Core and Emerging Products across the AP region. Serve as the primary technical interface between customers and Mastercard, managing multiple standard and complex implementation projects while ensuring transaction processing host interfaces meet Mastercard processing networks. Translate customer needs into implementation activities, guide teams using established procedures and documentation, and drive electronic payments processing project execution.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Serve as the central point of contact for customers and/or Mastercard customer representatives throughout end-to-end processing implementation execution.
  • •Manage multiple implementation projects and initiatives as an Implementation Project Manager, including technical quality of customer and processor transaction processing host interfaces.
  • •Translate customer needs into implementation activities and guide end-to-end project execution using established procedures, specifications, and required documentation.
  • •Drive customer processing implementation projects for electronic payments processing business activities using the global project coordination methodology.
  • •Act as a subject matter expert on Mastercard products and services for internal and external customers.

Key Requirements

  • •Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent experience.
  • •Intermediate experience with IT systems, including network technology, applications, and project management.
  • •Strong knowledge of payment transaction processing and industry business principles.
  • •Strong verbal and written communication skills, with the ability to interact with customers and executive management.
  • •Experience with APIs used for authentication or authorization (mobile payment background is a plus).
Experience:PaymentsElectronic paymentsAP region
Education:Bachelor's
Skills:CommunicationCustomer interactionMultitaskingChange managementTeaching/training
Languages:EnglishJapanese
Tech Stack:APIsAuthenticationAuthorizationNetwork technology

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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