Watch Technician | Retail | AlFuttaim Watches & Jewellery (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: high_schoolSkills: ["Customer interaction","Communication","Technical documentation management","Quality control","Performance target achievement"]

Deliver high-quality after-sales service by repairing and maintaining watches and clocks. Conduct quality control checks, address technical issues, and provide accurate estimates on authenticity and reparability to support customer satisfaction and service revenue. Manage and follow up on technical documentation for service repairs while consistently meeting department service targets. Work within the Retail department ensuring excellence in repair quality and reporting.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
11 hours ago

Watch Technician | Retail | AlFuttaim Watches & Jewellery (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver high-quality after-sales service by repairing and maintaining watches and clocks. Conduct quality control checks, address technical issues, and provide accurate estimates on authenticity and reparability to support customer satisfaction and service revenue. Manage and follow up on technical documentation for service repairs while consistently meeting department service targets. Work within the Retail department ensuring excellence in repair quality and reporting.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Perform professional and technical repairs of watches and clocks.
  • •Conduct regular quality control checks to verify service standards.
  • •Consolidate and address technical issues effectively.
  • •Provide technical estimates regarding authenticity and reparability of watches.
  • •Follow up and manage technical documentation related to service repairs.

Key Requirements

  • •10th Standard education or equivalent certification.
  • •Minimum of 5 years of experience as a service technician specializing in watches.
  • •Expertise in watch and clock repair techniques.
  • •Sound knowledge of watches and the watch industry, including brands and technical specifications.
  • •Proficiency in MS Excel and Word for technical documentation and report generation.
Experience:5+ yearsWatchesWatch repairAfter-sales service
Education:High School
Skills:Customer interactionCommunicationTechnical documentation managementQuality controlPerformance target achievement
Tech Stack:MS ExcelMS Word

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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