Service Technician

Miele
Stockholm, Sweden
Workplace: RemoteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-oriented","Problem-solving","Clear communication","Ability to stay calm","Advising customers"]

Provide on-site troubleshooting, service, and repairs for Miele household appliances, working independently from your service vehicle. Deliver clear guidance on product use, care, and maintenance, and identify customer needs to support accessory and service upsells. You’ll be part of a service team while handling high-quality service visits across Sweden, with occasional overnight travel, plus training through Miele’s centers.

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FursaFursa
Miele
Miele
1 month ago

Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 days agoStatus: Live

Job Summary

Provide on-site troubleshooting, service, and repairs for Miele household appliances, working independently from your service vehicle. Deliver clear guidance on product use, care, and maintenance, and identify customer needs to support accessory and service upsells. You’ll be part of a service team while handling high-quality service visits across Sweden, with occasional overnight travel, plus training through Miele’s centers.
Location: Stockholm, Sweden
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Troubleshoot, service, and repair Miele household products at customers’ locations.
  • •Provide professional guidance on use, care, and maintenance of Miele products.
  • •Identify customer needs and actively support upselling of products, accessories, and service solutions.
  • •Deliver a first-class customer experience using a service-focused, solution-oriented approach.
  • •Plan and perform service visits independently with high quality and efficiency.

Pay and Benefits

Perks:Annual BonusPension

Key Requirements

  • •Trained electrician, automation mechanic, or equivalent electrical/mechanical education or experience.
  • •Fluent Swedish (spoken and written).
  • •Good understanding of English to read manuals and participate in training/meetings.
  • •Ability to troubleshoot and solve problems, even without a manual when needed.
  • •Driving license B and a clean extract from the criminal record; able to stay calm with good overview under stress.
Skills:Customer-orientedProblem-solvingClear communicationAbility to stay calmAdvising customers
Licenses:B driving license
Languages:SwedishEnglish
Tech Stack:ITMS Office

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn