Supervisor I

Tapestry
Orlando
Workplace: OnsiteFull timeUSD 16 - 24.75Function: SalesExperience: 2+ yearsSkills: ["Communication","Coaching","Detail-oriented","Proactive","Multi-tasking"]

Lead day-to-day sales floor execution by coaching a team to achieve sales and KPI targets, improving results through metric analysis, and modeling brand service behaviors. Build client relationships through proactive outreach to drive repeat business, VIP retention, and exceptional in-store/after-sales experiences. Supervise opening/closing processes, POS and inventory accuracy, and stockroom organization. Support recruitment, onboarding, ongoing development, and omni-channel/virtual selling initiatives, including live-stream shopping.

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FursaFursa
Tapestry
Tapestry
3 weeks ago

Supervisor I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Lead day-to-day sales floor execution by coaching a team to achieve sales and KPI targets, improving results through metric analysis, and modeling brand service behaviors. Build client relationships through proactive outreach to drive repeat business, VIP retention, and exceptional in-store/after-sales experiences. Supervise opening/closing processes, POS and inventory accuracy, and stockroom organization. Support recruitment, onboarding, ongoing development, and omni-channel/virtual selling initiatives, including live-stream shopping.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices.
  • •Build and maintain client relationships through proactive outreach to drive repeat business and VIP retention; model service behaviors.
  • •Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
  • •Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
  • •Ensure operational excellence by accurately processing POS and inventory functions, maintaining stockroom organization, and directing replenishment; support omni-channel/virtual selling initiatives.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
  • •Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
  • •Ability to communicate with customers and staff and confidently navigate the sales floor.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Strong English language proficiency, plus social media literacy and comfort with omni-channel/virtual selling and clienteling systems.
Experience:2+ yearsRetailLuxury retailPremium retail
Skills:CommunicationCoachingDetail-orientedProactiveMulti-tasking
Languages:English
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOS transactionsOmni-channelVirtual sellingLive-stream shoppingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor