Director, Sales

Zendesk
Karnataka, Maharashtra
Workplace: RemoteFull timeFunction: SalesSkills: ["Leadership","Coaching","Executive relationship-building","Data-informed decision-making","Cross-functional collaboration"]

Lead Zendesk’s enterprise and commercial sales growth across India by inspiring and mentoring a high-performing team of AEs and driving complex, value-centric deal cycles. Own strategic account and territory planning, forecasting accuracy, and sales methodologies such as MEDDPICC. Serve as an executive champion for major customer partnerships with C-level stakeholders, combining pipeline insights with proven quota attainment and SaaS enterprise leadership.

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FursaFursa
Zendesk
Zendesk
3 days ago

Director, Sales

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead Zendesk’s enterprise and commercial sales growth across India by inspiring and mentoring a high-performing team of AEs and driving complex, value-centric deal cycles. Own strategic account and territory planning, forecasting accuracy, and sales methodologies such as MEDDPICC. Serve as an executive champion for major customer partnerships with C-level stakeholders, combining pipeline insights with proven quota attainment and SaaS enterprise leadership.
Location: Karnataka, Maharashtra
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Director level

Key Responsibilities

  • •Inspire, mentor, and build a high-performing commercial and enterprise sales team with a focus on development and inclusive coaching.
  • •Lead strategic enterprise growth by managing complex value-centric sales cycles and scaling key customer relationships.
  • •Drive market strategy through quarterly territory and account plan reviews using market trends and executive insights.
  • •Ensure pipeline and operational excellence with clear forecasting and sales methodologies (e.g., MEDDPICC) from discovery through close.
  • •Engage with C-level stakeholders both internally and externally during strategic customer engagements.

Key Requirements

  • •Minimum 10 years management experience leading B2B SaaS enterprise sales teams, including managing at least 7 Enterprise AEs and hitting quota targets year over year.
  • •Proven success navigating complex, multi-product enterprise deal cycles and C-suite engagements.
  • •Hands-on experience with sales methodologies such as MEDDPICC and sales tech ecosystems including Salesforce, Clari, and Outreach.
  • •Willingness to undertake customer-facing travel as needed to build strategic executive relationships.
  • •Based in Bangalore or Mumbai (and physically located in Karnataka or Maharashtra as required).
Experience:B2B SaaSEnterprise sales
Skills:LeadershipCoachingExecutive relationship-buildingData-informed decision-makingCross-functional collaboration
Tech Stack:SalesforceClariOutreachMEDDPICC

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor