Spezialist SOS First Level FR / IT (m/w/d) 80 - 100% (Zürich, CH)

You will be the first point of contact for customers and partners in emergency situations, handling inbound calls in multiple languages. You organize immediate actions such as breakdown assistance, return transport, and case handling, and manage follow-up tasks. The role includes written and phone correspondence with insured parties and partners, plus occasional support with motor vehicle damage cases in a Swiss Zurich customer care unit.