Customer Manager - United States

Dow
Houston, United States
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Business acumen","Communication","Negotiation","Interpersonal effectiveness","Analytical thinking"]

Build and grow a customer account portfolio by developing and executing sales plans, sales/marketing strategies, and price changes. Manage customer relationships to understand needs, identify new clients, and drive business goals for volume and value. Maintain accurate records in CRM and SmartPrice, manage sales contracts per regional guidelines, and lead negotiations using market intelligence. Collaborate with internal stakeholders to deliver customer experience (CX) results.

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Dow
Dow
2 days ago

Customer Manager - United States

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Last checked: 12 minutes agoStatus: Live

Job Summary

Build and grow a customer account portfolio by developing and executing sales plans, sales/marketing strategies, and price changes. Manage customer relationships to understand needs, identify new clients, and drive business goals for volume and value. Maintain accurate records in CRM and SmartPrice, manage sales contracts per regional guidelines, and lead negotiations using market intelligence. Collaborate with internal stakeholders to deliver customer experience (CX) results.
Location: Houston, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage a customer account portfolio and prepare and implement sales plans.
  • •Lead and coordinate customer relationships to understand needs and identify potential new clients.
  • •Enter information into CRM and SmartPrice and provide documentation aligned to Dow sales processes.
  • •Manage sales contracts in line with Dow guidelines and legal requirements for each region and country.
  • •Develop and execute sales and marketing plans, collect market intelligence, and lead negotiations/price changes in collaboration with stakeholders.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceLife Insurance401kPaid LeaveGym Membership

Key Requirements

  • •Bachelor’s degree (or relevant military degree equivalence) at or above U.S. E5 or Canadian Petty Officer 2nd Class/Sergeant level.
  • •At least 5 years of relevant working experience.
  • •Ability to work legally in the United States for these U.S.-based positions; no visa sponsorship/support is available.
  • •Ability to manage account portfolios and prepare/implement sales plans.
  • •Strong negotiation skills and the ability to build and maintain customer and cross-functional relationships.
Experience:5+ years
Education:Bachelor's
Skills:Business acumenCommunicationNegotiationInterpersonal effectivenessAnalytical thinking
Tech Stack:CRMSmartPrice

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Dow
Global materials science company producing chemicals, plastics, and advanced materials for industries including packaging, infrastructure, transportation, and consumer care. Offers solutions across supply chains with large-scale manufacturing and R&D capabilities.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Midland, United States
Founded: 1897
WebsiteLinkedIn