4 weeks ago

Collections Analyst

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Collections Analyst II within HP’s Global Indirect Collection Team builds strategic relationships with customers, analyzes payment processes, resolves disputes, and accelerates cash-flow by coordinating with Credit Analysts, Sales, and Accounts Payable/Receivable teams across regions. The role involves leading or contributing to cross-country projects and coordinating with multiple stakeholders to optimize quote-to-cash workflows.

Location: Mexico

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Build strategic relationships with customers, understand their business models, identify challenges in the payment process, and propose solutions to improve payments and accelerate cash-flow.
•Send consolidated account statements to AP contacts, usually part of centralized teams.
•Log disputes raised by customers and follow up with internal and external stakeholders for resolution.
•Conduct critical calls with Order Management groups to review dispute status, negotiate, and agree on resolution timelines.
•Communicate with Accounts Payable representatives for AR reconciliations and coordinate with Credit Analysts, Sales, and Account Management to make appropriate financial decisions.

Pay and Benefits

Perks:Life InsuranceHealth InsuranceSavings FundRestaurant VouchersDental PlanMeal AllowanceDiscount Program

Key Requirements

•Bachelor degree in Finance, Administration, business, economics or similar
•Advanced English language skills
•Knowledge of Portuguese language will be a plus
•1 year of experience in collection, customer service, accounts payable or receivable
•Understanding of collection strategies and financial concepts

Experience:1+ yearsFinance

Education:Bachelor's

Skills:CommunicationNegotiationConflict resolutionTeam collaborationEnglish proficiency

Languages:EnglishPortuguese

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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