Box Office Supervisor

Live Nation Entertainment
Toronto
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsSkills: ["Communication","Teamwork","Results-oriented","Organizational skills"]

Oversee Ticketmaster Canada box office operations in Toronto, supporting the Box Office Manager with staff recruiting, scheduling, training, and daily management. Implement box office policies, supervise local box offices as needed, and ensure a positive, proactive, high-customer-service approach. Handle cash control and balancing, resolve customer service escalations, and manage ticket processing, in-person ticket sales, and in-house ticketing requests.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Oversee Ticketmaster Canada box office operations in Toronto, supporting the Box Office Manager with staff recruiting, scheduling, training, and daily management. Implement box office policies, supervise local box offices as needed, and ensure a positive, proactive, high-customer-service approach. Handle cash control and balancing, resolve customer service escalations, and manage ticket processing, in-person ticket sales, and in-house ticketing requests.
Location: Toronto
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Assist the Box Office Manager with box office operations, including recruiting, scheduling, training, and daily management of staff
  • •Assist with implementing box office policies and procedures
  • •Supervise and run local box offices as needed
  • •Manage cash control, balancing, and related administrative functions
  • •Resolve box office customer service issues and support ticket processing and in-person ticket sales

Key Requirements

  • •1-2+ years’ experience in a sales and/or customer service oriented role
  • •Strong verbal and written communication skills
  • •Experience dealing with customer service escalations
  • •Detail-oriented with the ability to multi-task and juggle competing priorities
  • •Knowledge of, or familiarity working with, a POS system
Experience:1-2 yearsCustomer service
Skills:CommunicationTeamworkResults-orientedOrganizational skills
Tech Stack:POS system

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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