Head of West India IMM, India BCO (Mumbai, MH, IN, 400001)

HSBC
Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Stakeholder management","Analytical thinking","Problem-solving","Relationship management"]

Lead the Business Credit Office (BCO) team that serves as the first line credit risk control point for Corporate & Institutional Banking. Own end-to-end credit & lending (C&L) execution, client-facing structuring, credit analysis and rating recommendations, and ongoing credit monitoring. Drive underwriting process consistency, technology adoption, productivity improvements, and training while protecting the bank as first line of defence. Partner closely with coverage and transaction support teams to deliver seamless customer experience and strong risk controls.

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FursaFursa
HSBC
HSBC
2 days ago

Head of West India IMM, India BCO (Mumbai, MH, IN, 400001)

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Job Summary

Lead the Business Credit Office (BCO) team that serves as the first line credit risk control point for Corporate & Institutional Banking. Own end-to-end credit & lending (C&L) execution, client-facing structuring, credit analysis and rating recommendations, and ongoing credit monitoring. Drive underwriting process consistency, technology adoption, productivity improvements, and training while protecting the bank as first line of defence. Partner closely with coverage and transaction support teams to deliver seamless customer experience and strong risk controls.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Deliver BCO tasks aligned to agreed OKRs, SLAs and KPIs.
  • •Lead and manage the end-to-end Credit & Lending journey, ensuring seamless and efficient processes for customers and internal stakeholders.
  • •Continuously improve BCO team productivity and drive better client experience, including training across the teams.
  • •Drive adoption of technology/digital initiatives aligned with a global C&L operating model.
  • •Protect the bank as First Line of Defence by escalating, monitoring, and resolving risks and issues, with robust MI against risk thresholds.

Key Requirements

  • •Bachelor’s degree in business, Finance, or a related field.
  • •Extensive experience in Credit & Lending with a strong background managing loan portfolios.
  • •Proven track record leading and managing teams, including organisational design and strategic planning.
  • •Expertise in credit risk management and control assessment, with strong stakeholder management across senior partners.
  • •Working knowledge of operationalising policies/procedures to manage credit, operational, regulatory and reputational risk.
Education:Bachelor's
Skills:LeadershipStakeholder managementAnalytical thinkingProblem-solvingRelationship management
Tech Stack:AI-enabled tools

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn