Senior Account Executive SMB Outbound

PayPal
Berlin
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical judgment","Problem-solving","Internal collaboration","Owning outcomes"]

Acquire and expand new-logo small and medium-sized merchant relationships, including winback business, from partner-generated, DBM, and AI-sourced leads. Own commercial outcomes end to end as the single point of contact, using AI-powered tools to identify growth, cross-sell, and risk signals. Maintain sharp pipeline/forecast reporting, collaborate across internal teams to resolve merchant needs, and close outcomes when standard processes fall short.

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FursaFursa
PayPal
PayPal
20 hours ago

Senior Account Executive SMB Outbound

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Acquire and expand new-logo small and medium-sized merchant relationships, including winback business, from partner-generated, DBM, and AI-sourced leads. Own commercial outcomes end to end as the single point of contact, using AI-powered tools to identify growth, cross-sell, and risk signals. Maintain sharp pipeline/forecast reporting, collaborate across internal teams to resolve merchant needs, and close outcomes when standard processes fall short.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Acquire, manage, and expand relationships with small and medium-sized merchants, including winback business.
  • •Act as the single point of contact for merchants, owning commercial outcomes end to end.
  • •Use AI-powered tools to surface growth, cross-sell, and risk signals across your portfolio.
  • •Maintain accurate pipeline, forecast, and portfolio health reporting, and share what works with less experienced colleagues.
  • •Coordinate internal teams to resolve merchant needs and determine next actions when standard process isn’t enough.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •5+ years of relevant experience and a Bachelor’s degree (or equivalent combination of education and experience).
  • •Track record of owning high-value or strategic customer relationships and delivering commercial outcomes.
  • •Quantifiable experience retaining and growing a complex book of business through cross-sell, upsell, or wallet-share growth.
  • •Comfort using AI or commercial data to rank opportunities, focus time, and address churn/decline risk early.
  • •Problem-solving ability to work beyond standard playbooks on ambiguous merchant issues.
Experience:5+ years
Education:Bachelor's
Skills:Analytical judgmentProblem-solvingInternal collaborationOwning outcomes
Tech Stack:AI

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn