Senior Manager, Customer Success, Sales & Success - Ads and Amex Offers

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Executive presence","Problem solving","Project management","Presentation"]

Own strategic-level relationships and the end-to-end consultative sales process for Amex Offers/Ads engagements. Build and manage a merchant/advertiser pipeline, engage C-suite stakeholders, and deliver tailored sales proposals. Drive growth by planning, delivering, and measuring marketing and insights initiatives, presenting performance analyses to executives. Collaborate across internal and external teams to identify and deepen partnership opportunities, expand advertiser portfolios, and maximize revenue.

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American Express
American Express
1 day ago

Senior Manager, Customer Success, Sales & Success - Ads and Amex Offers

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Last checked: 4 hours agoStatus: Live

Job Summary

Own strategic-level relationships and the end-to-end consultative sales process for Amex Offers/Ads engagements. Build and manage a merchant/advertiser pipeline, engage C-suite stakeholders, and deliver tailored sales proposals. Drive growth by planning, delivering, and measuring marketing and insights initiatives, presenting performance analyses to executives. Collaborate across internal and external teams to identify and deepen partnership opportunities, expand advertiser portfolios, and maximize revenue.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Lead strategic partnerships with merchants to engage new partners and drive revenue growth through Amex Offers/Ads.
  • •Build and manage an active pipeline of opportunities and deliver consultative sales proposals to assess needs and drive advertiser engagement.
  • •Cultivate a robust network and multi-level C-suite relationships with merchant advertisers to grow partnerships and Amex Offers engagement.
  • •Own end-to-end marketing and insights project planning, delivery, and measurement; develop and deliver executive presentations.
  • •Draft proposals, collaborate with marketing execution specialists, and present campaign performance analyses.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid ParentalPaid LeaveFinancial CoachingParental Leave

Key Requirements

  • •Strong partner management and/or customer success experience with a track record of nurturing existing relationships that drive commercial outcomes.
  • •Strategic, consultative approach with experience meeting and exceeding sales goals while managing an active pipeline of partners.
  • •Strong communication skills and executive presence, able to probe/diagnose merchant needs and propose customized solutions across organizational levels.
  • •Effective quantitative skills to analyze data sets and generate actionable recommendations with measurable value.
  • •Prior experience in media sales or digital advertising.
Experience:Media salesDigital advertising
Education:Bachelor's
Skills:CommunicationExecutive presenceProblem solvingProject managementPresentation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn