Blue Prism Platform Manager

Procter & Gamble
Poland
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Stakeholder management","Prioritization","Decision-making","Collaboration"]

Lead operational excellence for the Blue Prism RPA platform, ensuring service reliability, platform resiliency, and compliance across a multi-platform environment. Own incident, request, maintenance, and production support governance while coordinating a globally distributed engineering team. Partner with service lines, engineers, product, security, and compliance to drive problem management, roadmap-informed improvements, and balanced Run/Change delivery using Kanban and Scrum.

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FursaFursa
Procter & Gamble
Procter & Gamble
1 month ago

Blue Prism Platform Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Lead operational excellence for the Blue Prism RPA platform, ensuring service reliability, platform resiliency, and compliance across a multi-platform environment. Own incident, request, maintenance, and production support governance while coordinating a globally distributed engineering team. Partner with service lines, engineers, product, security, and compliance to drive problem management, roadmap-informed improvements, and balanced Run/Change delivery using Kanban and Scrum.
Location: Poland
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Own operational management for the Blue Prism RPA platform and coordinate cross-platform services (Retool, Knime, Azure infrastructure, PEGA, ABBYY, plus security/compliance work).
  • •Ensure stable day-to-day operations through incident, request, maintenance, and production support management; monitor health and drive improvements to reduce instability.
  • •Serve as a primary point of contact for internal service lines on operational topics; communicate risks, impacts, metrics, and recovery plans.
  • •Lead/support high-severity incident response (P1/P2), drive problem management and root-cause follow-up, and approve changes under governance controls.
  • •Manage and coordinate a globally distributed engineering team, balancing Run work via Kanban and Change delivery via Scrum in a 2-week sprint cadence.

Pay and Benefits

Perks:Health InsurancePensionLearning BudgetSport Cards

Key Requirements

  • •Significant experience in IT Operations, Platform Operations, Production Support, or Engineering Operations.
  • •Strong hands-on understanding of incident, problem, request, change management, and operational governance.
  • •Experience working with internal customers and stakeholders to improve service reliability and operations.
  • •Strong understanding of platform resiliency, compliance, security, audit readiness, and operational risk management.
  • •Experience working in Agile delivery environments (Scrum, Kanban, or hybrid models).
Experience:RPAIT operationsPlatform operations
Skills:CommunicationStakeholder managementPrioritizationDecision-makingCollaboration
Tech Stack:Blue PrismRPARetoolKnimeAzurePEGAABBYYScrumKanbanAgileP1/P2

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn