Airtable

1 month ago

Program Manager, Professional Services - West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Technical delivery lead for Airtable’s Professional Services engagements, coordinating enterprise customer programs across internal teams, external partners, and client stakeholders. Manages end-to-end plans, sequencing decisions, and risk, while guiding AI-enabled workflow transformations and maintaining executive-level communication across Agile and Waterfall delivery models.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
•Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
•Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
•Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
•Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.

Pay and Benefits

Salary: USD 162,000 - 199,800 annually

Equity and Bonus:Equity

Perks:Rsus

Key Requirements

•5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control.
•PMP or equivalent PMO certification and formal project management methodology experience.
•Direct experience working with Airtable or a comparable platform; ability to understand component interactions and sequencing issues.
•Genuine fluency with AI tools; use AI in daily delivery workflow and understand leverage and risk of agentic systems.
•Experience delivering technical programs for external customers in a professional services or consulting context.

Experience:5+ yearsEnterprise softwareProfessional servicesAI

Skills:CommunicationLeadershipStakeholder managementProblem-solving

Certifications:PMP

Languages:English

Tech Stack:AirtableAIAgileWaterfall

Company Brief

Airtable

Provides a low-code/no-code cloud-based relational database and collaboration platform that lets teams build custom apps, workflows, and automated processes without heavy engineering. Combines spreadsheet familiarity with database power for business users.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn

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Airtable

1 month ago

Program Manager, Professional Services - West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
•Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
•Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
•Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
•Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.

Pay and Benefits

Salary: USD 162,000 - 199,800 annually

Equity and Bonus:Equity

Perks:Rsus

Key Requirements

•5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control.
•PMP or equivalent PMO certification and formal project management methodology experience.
•Direct experience working with Airtable or a comparable platform; ability to understand component interactions and sequencing issues.
•Genuine fluency with AI tools; use AI in daily delivery workflow and understand leverage and risk of agentic systems.
•Experience delivering technical programs for external customers in a professional services or consulting context.

Experience:5+ yearsEnterprise softwareProfessional servicesAI

Skills:CommunicationLeadershipStakeholder managementProblem-solving

Certifications:PMP

Languages:English

Tech Stack:AirtableAIAgileWaterfall

Company Brief

Airtable

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn