Cisco

3 weeks ago

Splunk Area Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Customer Success Security Area TAM focused on Splunk Enterprise Security, UBA/UEBA, and SOAR. Partners with Sales and Customer Success to onboard, enable, and realize value for area-aligned customers. Delivers health reviews, security use case activations, and strategic technical guidance to optimize deployments and drive adoption across complex environments.

Location: Hong Kong

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Onboarding and Enablement – deliver workshops, prescriptive guidance, and achieve onboarding milestones for Area-aligned customers.
•Health Review & Remediation – audit usage, indexes, data models, assets/identities, dashboards and remediation of issues to improve health.
•Security Use Case Activation – plan and develop detections/analytics, identify coverage gaps, and drive CIM-compliant integrations.
•Feature/Framework/Product Activation – enable capabilities such as Risk Base-Alerting, Threat Intel, Threat Hunt, UBA/UEBA, and SOAR/Automation.
•Strategic delivery and advisory – provide up to 90 days of high-quality technical guidance on Enterprise Security deployments and coordinate with CS/SE management to align priorities.

Key Requirements

•Deep technical knowledge of Splunk Enterprise Security (ES) configuration, administration, and development.
•Experience with integrating and normalising data from diverse sources and understanding the Common Information Model (CIM).
•Strong command of Search Processing Language (SPL) and experience developing and optimizing correlation and risk-based alerting rules.
•Experience with or knowledge of security products such as UBA/UEBA and/or SOAR.
•Excellent communication and customer-facing skills; ability to guide account teams and customers.

Experience:CybersecuritySIEM

Skills:CommunicationCustomer focusProblem-solvingAdaptabilityTeam collaboration

Languages:English

Tech Stack:SplunkSplunk ESUBAUEBASOARSPLCIMEnterprise Security

Company Brief

Cisco

Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Cisco

3 weeks ago

Splunk Area Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Hong Kong

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Onboarding and Enablement – deliver workshops, prescriptive guidance, and achieve onboarding milestones for Area-aligned customers.
•Health Review & Remediation – audit usage, indexes, data models, assets/identities, dashboards and remediation of issues to improve health.
•Security Use Case Activation – plan and develop detections/analytics, identify coverage gaps, and drive CIM-compliant integrations.
•Feature/Framework/Product Activation – enable capabilities such as Risk Base-Alerting, Threat Intel, Threat Hunt, UBA/UEBA, and SOAR/Automation.
•Strategic delivery and advisory – provide up to 90 days of high-quality technical guidance on Enterprise Security deployments and coordinate with CS/SE management to align priorities.

Key Requirements

•Deep technical knowledge of Splunk Enterprise Security (ES) configuration, administration, and development.
•Experience with integrating and normalising data from diverse sources and understanding the Common Information Model (CIM).
•Strong command of Search Processing Language (SPL) and experience developing and optimizing correlation and risk-based alerting rules.
•Experience with or knowledge of security products such as UBA/UEBA and/or SOAR.
•Excellent communication and customer-facing skills; ability to guide account teams and customers.

Experience:CybersecuritySIEM

Skills:CommunicationCustomer focusProblem-solvingAdaptabilityTeam collaboration

Languages:English

Tech Stack:SplunkSplunk ESUBAUEBASOARSPLCIMEnterprise Security

Company Brief

Cisco

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor