Customer Service Representative

Support plant, dispatch, and shipping/receiving operations by serving as a key customer, vendor, carrier, and internal point of contact. Handle inquiries on pricing, product availability, orders, deliveries, returns, billing corrections, and product information. Create quotations and process sales orders, billing, payments, purchase orders, and freight documentation. Coordinate shipments and scheduling, resolve order and freight discrepancies, and maintain accurate records in company systems while following safety procedures.