Sales & Service Lead - The Knox

Alo Yoga
Dallas
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Customer focus","Communication","Decision making"]

Lead exceptional guest experience on the sales floor by assessing customer connection and product education, coaching team members, and driving engagement results. Build daily client relationships, analyze reports to identify gaps and execute action plans, and ensure strong sales floor coverage. Partner with Operations & Visual leaders on budgets, inventory, vendors, facilities, and cross-functional training while overseeing Sales & Service Associates and Cashiers.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - The Knox

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead exceptional guest experience on the sales floor by assessing customer connection and product education, coaching team members, and driving engagement results. Build daily client relationships, analyze reports to identify gaps and execute action plans, and ensure strong sales floor coverage. Partner with Operations & Visual leaders on budgets, inventory, vendors, facilities, and cross-functional training while overseeing Sales & Service Associates and Cashiers.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience on the floor by assessing guest connection and technical product education, then supporting team members with feedback and coaching.
  • •Build and maintain daily client relationships with customers.
  • •Analyze reports to strategize and deliver results, support action plans for deficient areas, and highlight growth opportunities.
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives as needed.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance feedback using company tools.

Pay and Benefits

Perks:Employee DiscountHealth InsuranceDentalVision401k

Key Requirements

  • •2+ years of prior experience in a client-centric, sales environment.
  • •Proven leadership capabilities with strong decision making.
  • •Values and responds to feedback; receptive and eager to provide feedback.
  • •Self-motivated, results-driven, and able to excel individually and as a team.
  • •Strong interpersonal and written communication skills.
Experience:2+ yearsRetail
Skills:LeadershipCoachingCustomer focusCommunicationDecision making
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn