Customer Onboarding Intern

Insider
São Paulo
Workplace: OnsiteInternshipFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Communication","Collaboration","Time management","Problem-solving"]

Assist in coordinating client onboarding projects for Insider One, helping accelerate time to value and improve the onboarding experience. You’ll develop onboarding materials, document client interactions, and support the transition to the Customer Success Team after onboarding. This internship offers exposure to SaaS onboarding processes, cross‑functional collaboration, and hands-on learning in a fast-paced, global product company.

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FursaFursa
Insider
Insider
2 months ago

Customer Onboarding Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Assist in coordinating client onboarding projects for Insider One, helping accelerate time to value and improve the onboarding experience. You’ll develop onboarding materials, document client interactions, and support the transition to the Customer Success Team after onboarding. This internship offers exposure to SaaS onboarding processes, cross‑functional collaboration, and hands-on learning in a fast-paced, global product company.
Location: São Paulo
Workplace: Onsite
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Assist in managing onboarding projects, contributing to successful outcomes and accelerating Time to Value for clients.
  • •Participate in developing materials and processes that enhance the customer experience during onboarding.
  • •Document client interactions and support the transition to the Customer Success Team after the onboarding phase.
  • •Support coordination of onboarding timelines and cross-functional communication.
  • •Contribute to post-onboarding follow-ups and handoffs to ensure smooth adoption by clients.

Pay and Benefits

Perks:EsopLearning BudgetSpotify Access

Key Requirements

  • •Currently pursuing a degree in Business Administration, Engineering, Marketing, or related fields.
  • •Strong written and verbal communication skills in Portuguese and English.
  • •Ability to effectively manage time and tasks.
  • •Interest in technology, especially SaaS platforms and system integration.
  • •Willingness to learn about project management and client interaction; hands-on attitude and collaborative approach.
Experience:SaaSCustomer successOnboarding
Skills:CommunicationCollaborationTime managementProblem-solving
Languages:PortugueseEnglish
Tech Stack:SaaSCDPAI

Company Brief

Insider
Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Istanbul, Turkey
Founded: 2012
Website