Customer Engineer - C1

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Problem-solving","Customer coordination","Troubleshooting","Learning agility"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading Applied Materials equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer - C1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 day ago

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading Applied Materials equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues, with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior customer engineers on installing, maintaining, and upgrading customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations.
  • •Fulfill additional duties, as assigned.
Travel: Low travel

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude.
  • •Willingness to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication; basic knowledge of Microsoft Excel, Word, and PowerPoint.
Education:Associate's
Skills:CommunicationProblem-solvingCustomer coordinationTroubleshootingLearning agility
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analyticsElectrical schematicsMechanical schematicsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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