Senior Agent Product Manager

Decagon
New York
Workplace: OnsiteFull timeUSD 200,000 - 285,000 annuallyFunction: Product ManagementExperience: 4+ yearsSkills: ["Communication","Relationship-building","Problem-solving","Stakeholder management"]

Lead end-to-end development of AI agents for enterprise customers by partnering with engineering and cross-functional teams. Drive feature design, prompt logic testing, and customer roadmaps while embedding with strategic clients to shape AI product direction and roadmap. Represent Decagon in deployments and customer conversations, delivering impact across millions of users.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Decagon
Decagon
1 year ago

Senior Agent Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead end-to-end development of AI agents for enterprise customers by partnering with engineering and cross-functional teams. Drive feature design, prompt logic testing, and customer roadmaps while embedding with strategic clients to shape AI product direction and roadmap. Represent Decagon in deployments and customer conversations, delivering impact across millions of users.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals.
  • •Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap
  • •Run tight feedback loops into Engineering — influence feature development based on real customer needs.
  • •Represent Decagon externally — working closely with customers and prospects, participating in key deployments.

Pay and Benefits

Salary: USD 200,000 - 285,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid LeaveMeal Allowance

Key Requirements

  • •Have 4+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)
  • •Deep technical acumen — able to understand and shape AI agent designs.
  • •Strong communication and relationship-building skills.
  • •Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them.
  • •A Computer Science, Engineering, or Math degree — or equivalent technical experience.
Experience:4+ yearsAIEnterprise softwareSaaS
Skills:CommunicationRelationship-buildingProblem-solvingStakeholder management
Languages:English
Tech Stack:Prompt engineeringLLMAI agents

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor