Box Office Supervisor - The Van Buren

Live Nation Entertainment
Phoenix
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Leadership","Customer service","Time management","Multitasking","Communication"]

Oversee all box office operations during event nights, including will call, guest list, ticket sales, and ticket scanning. Lead and support box office staff, ensure complete training, and assist with evaluations and staffing. Manage customer service and handle problem resolution under pressure while maintaining accurate cash drawer balancing and ticket sales reconciliation. Maintain secure ticket inventory, customer databases, and coordinate with venue departments and Ticketmaster.

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Live Nation Entertainment
Live Nation Entertainment
1 day ago

Box Office Supervisor - The Van Buren

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Oversee all box office operations during event nights, including will call, guest list, ticket sales, and ticket scanning. Lead and support box office staff, ensure complete training, and assist with evaluations and staffing. Manage customer service and handle problem resolution under pressure while maintaining accurate cash drawer balancing and ticket sales reconciliation. Maintain secure ticket inventory, customer databases, and coordinate with venue departments and Ticketmaster.
Location: Phoenix
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Organize and manage daily and nightly box office operations (will call, guest list, ticket sales, ticket scanning).
  • •Assist and support box office staff and ensure complete ongoing staff training.
  • •Balance and reconcile seller cash drawers; assist with ticket sales reconciliation and venue cash distribution and depositing.
  • •Manage pricing initiatives and complete daily ticket counts for agents and artists.
  • •Create/modify ticket inventory in a secure ticketing environment and maintain functionality of ticketing computers, software, and hardware.

Key Requirements

  • •Experience in box office/ticketing management
  • •Experience in cash handling
  • •Leadership, management, and customer service experience
  • •Flexible schedule for days/nights, weekends, and holidays
  • •High School Diploma
Experience:Event ticketingLive events
Education:High School
Skills:LeadershipCustomer serviceTime managementMultitaskingCommunication
Tech Stack:Microsoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft Excel

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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