Machine Learning Engineer Graduate (TikTok Shop Global E-Commerce, Conversational AI) - 2026 Start (BS/MS)

Build AI-driven customer support for TikTok Shop by developing and improving conversational systems powered by Large Language Models and NLP. You’ll implement LLM post-training to reduce errors and hallucinations, create automated dispute-resolution models, and enhance multilingual translation for real-time customer interactions. Define response evaluation metrics via A/B testing, support AI-seller collaboration, and work on scalable deployment using model compression, inference optimization, and edge AI.