Supervisor, Specialist Categories

RealReal
United States
Workplace: OnsiteFull timeUSD 55,162 - 65,504 annuallyFunction: Business OperationsSkills: ["Coaching","Team leadership","Communication","Organizational skills","Business acumen"]

Supervise a team of 8–10 to drive KPIs and engagement on the Authentication floor, coaching and developing employees through regular feedback and daily leadership. Partner with the manager on training, development, ramp-up goals, and cross-training for new hires and authenticators, while ensuring adherence to policy (including time and attendance) and communicating key initiatives to the team. Build strong interdepartmental relationships and support business strategies that improve production and results.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RealReal
RealReal
1 day ago

Supervisor, Specialist Categories

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Supervise a team of 8–10 to drive KPIs and engagement on the Authentication floor, coaching and developing employees through regular feedback and daily leadership. Partner with the manager on training, development, ramp-up goals, and cross-training for new hires and authenticators, while ensuring adherence to policy (including time and attendance) and communicating key initiatives to the team. Build strong interdepartmental relationships and support business strategies that improve production and results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee a team of 8–10 people.
  • •Conduct formal and informal feedback conversations to support team development.
  • •Hold the team accountable, with the manager, for meeting/exceeding department goals and demonstrating company values.
  • •Ensure new-hire ramp-up goals are met weekly and that authenticators are cross-trained.
  • •Drive daily operations, coach and motivate the team to maintain high engagement, and help ensure adherence to time and attendance policies and procedures.

Pay and Benefits

Salary: USD 55,162 - 65,504 annually
Equity and Bonus:Equity
Perks:Meal Allowance401kHealth InsuranceDentalVisionPaid ParentalPaid HolidaysFlexible Time

Key Requirements

  • •Minimum 1 to 2 years working at a leadership capacity.
  • •Ability to work independently as well as part of a team.
  • •Ability to work in a fast-paced, high-volume environment.
  • •Outstanding work ethic and attention to detail.
  • •Strong organizational, time management, and communication skills, including upward communication and peer feedback.
Skills:CoachingTeam leadershipCommunicationOrganizational skillsBusiness acumen

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor