BJAK

1 week ago

Applied AI Engineer - AI Neobank App (Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Build AI-native systems for an AI neobank app, turning manual workflows into scalable assistants, agents, and automation. Apply AI across areas like customer support, CRM, onboarding, claims, renewals, payments, and internal tools. Integrate LLMs with real product, data, APIs, documents, and knowledge bases while designing evaluation, monitoring, and fallback flows for reliable, safe outputs. Prototype quickly, test with users/operators, and productionize what works.

Location: Sydney

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Build AI-powered workflows, assistants, agents, and automation systems.
•Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.
•Develop integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.
•Design evaluation, monitoring, and fallback flows to make AI outputs useful, safe, and reliable.
•Prototype quickly, test with users/operators, and productionize what works.

Key Requirements

•Strong software engineering foundation, preferably with Python and backend systems.
•Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools.
•Ability to connect AI systems with real product, data, and operational workflows.
•Good judgement on where AI helps versus rule-based systems or human review.
•Understanding of evaluation, accuracy, latency, cost, privacy, and failure modes.

Experience:FintechInsuranceSupport automationCRMOperations automation

Skills:Strong English communication

Languages:English

Tech Stack:PythonLLM APIsAgentsRAGWorkflow automationAPIs

Company Brief

BJAK

Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.

Industry: InsurTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Selangor, Malaysia

Founded: 2019

Glassdoor: 2.5

Website LinkedIn Glassdoor

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BJAK

1 week ago

Applied AI Engineer - AI Neobank App (Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Build AI-powered workflows, assistants, agents, and automation systems.
•Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.
•Develop integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.
•Design evaluation, monitoring, and fallback flows to make AI outputs useful, safe, and reliable.
•Prototype quickly, test with users/operators, and productionize what works.

Key Requirements

•Strong software engineering foundation, preferably with Python and backend systems.
•Hands-on experience building with LLM APIs, agents, RAG, workflow automation, or AI tools.
•Ability to connect AI systems with real product, data, and operational workflows.
•Good judgement on where AI helps versus rule-based systems or human review.
•Understanding of evaluation, accuracy, latency, cost, privacy, and failure modes.

Experience:FintechInsuranceSupport automationCRMOperations automation

Skills:Strong English communication

Languages:English

Tech Stack:PythonLLM APIsAgentsRAGWorkflow automationAPIs

Company Brief

BJAK

Industry: InsurTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Selangor, Malaysia

Founded: 2019

Glassdoor: 2.5

Website LinkedIn Glassdoor