Solution Architect

Suse
South Africa
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Problem-solving","Collaboration","Customer focus"]

The Solution Architect serves as a trusted technical advisor to customers and partners, ensuring SUSE’s open-source solutions align with business and technical needs. You’ll work with regional sales and partner teams to drive technical excellence in solution design, support demos/PoCs, collect customer feedback, and influence product strategy to maximise value.

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FursaFursa
Suse
Suse
4 months ago

Solution Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 40 days agoStatus: Live

Job Summary

The Solution Architect serves as a trusted technical advisor to customers and partners, ensuring SUSE’s open-source solutions align with business and technical needs. You’ll work with regional sales and partner teams to drive technical excellence in solution design, support demos/PoCs, collect customer feedback, and influence product strategy to maximise value.
Location: South Africa
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Engage with customers to understand their technical and business needs and build trusted relationships, assessing gaps and tailoring solutions to meet immediate and future requirements.
  • •Own the technical progression of deals from qualification to closure, leading technical validation, demonstrations, PoCs, objections handling, and ensuring value realization of SUSE solutions.
  • •Represent the voice of the customer by gathering feedback for Product/Strategy/Engineering to influence feature development and messaging, and manage escalations to maximize product value.
  • •Collaborate with Field/Specialist Sales, Partners, and Customer Success to create Account Plans that drive solution adoption and customer satisfaction throughout the sales lifecycle.
  • •Contribute to go-to-market strategies with regional sales, and participate in marketing through technical presentations, blogs, and demos.

Key Requirements

  • •Experience in technical consulting, pre-sales engineering, or solution architecture for enterprise software solutions.
  • •Practical skills with Linux/open-source software and infrastructure, with cloud and Kubernetes experience.
  • •Ability to clearly articulate complex technical solutions to diverse audiences up to CXO level.
  • •Experience creating technical demonstrations and whitepapers to illustrate product value.
  • •Strong cross-functional collaboration with sales, engineering, and customer success to deliver comprehensive solutions.
Experience:Open sourceCloudEnterprise softwareLinuxKubernetes
Skills:CommunicationPresentationProblem-solvingCollaborationCustomer focus
Tech Stack:LinuxOpen sourceKubernetesCloudSalesforceClariPoCsDemonstrations

Company Brief

Suse
Provides enterprise-grade open source software and Linux-based solutions, including SUSE Linux Enterprise, edge and cloud-native technologies, and support services to businesses across industries.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Nuremberg, Germany
Founded: 1992
WebsiteLinkedIn