Director, Regional Relationship Manager

Discover Financial
Virginia
Workplace: OnsiteFull timeUSD 206,000 - 235,100 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Coaching","Relationship building","Time management","Problem solving","Independent work"]

Lead and oversee a Regional Buying Center for Capital One Auto, driving sales protocol compliance and maximizing business results. Manage, coach, and develop a team of Inside Sales Managers (up to 3–4 Sr. Relationship Managers) to meet critical sales objectives, while partnering with Sales Management to improve efficiencies. Engage key customers to build strong relationships and generate incremental originations, ensuring adherence to policy and procedures.

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Discover Financial
Discover Financial
1 week ago

Director, Regional Relationship Manager

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Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead and oversee a Regional Buying Center for Capital One Auto, driving sales protocol compliance and maximizing business results. Manage, coach, and develop a team of Inside Sales Managers (up to 3–4 Sr. Relationship Managers) to meet critical sales objectives, while partnering with Sales Management to improve efficiencies. Engage key customers to build strong relationships and generate incremental originations, ensuring adherence to policy and procedures.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Director level

Key Responsibilities

  • •Provide primary management and oversight for the Regional Buying Center by ensuring sales protocol is followed and business results are maximized.
  • •Coach and lead a high-performance sales team (up to 3–4 Sr. Relationship Managers) to meet and exceed sales performance objectives.
  • •Coordinate and partner with Sales Management to obtain maximum efficiencies in production.
  • •Analyze and organize the inside sales team’s performance, including time management, account management, problem solving, and customer interaction.
  • •Engage key customers to build strong relationships and generate incremental originations volumes while ensuring policy and procedure adherence.

Pay and Benefits

Salary: USD 206,000 - 235,100 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 2 years managing teams or people in the financial services industry.
  • •At least 2 years of experience within the auto finance industry.
  • •At least 2 years credit underwriting experience in indirect lending.
  • •Preferred: 5+ years credit underwriting and 5+ years managing people/teams in the auto finance industry.
Experience:2+ yearsFinancial servicesAuto financeIndirect lending
Education:High School
Skills:CoachingRelationship buildingTime managementProblem solvingIndependent work

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn