Sales Associate

Tapestry
London
Workplace: OnsiteFull timeGBP 30,160 - 32,000 annuallyFunction: SalesExperience: 1+ yearsSkills: ["Courage","Creativity","Customer focus","Dealing with ambiguity","Drive for results"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through product expertise and styling, drive sales via cross-selling and tailored recommendations, and meet personal and store KPIs. Use mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases. Support daily store operations, including transactions, inventory cycles, replenishment, and visual merchandising while maintaining brand service standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
18 hours ago

Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through product expertise and styling, drive sales via cross-selling and tailored recommendations, and meet personal and store KPIs. Use mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases. Support daily store operations, including transactions, inventory cycles, replenishment, and visual merchandising while maintaining brand service standards.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations, including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: GBP 30,160 - 32,000 annually
Perks:Employee DiscountIncentivesLearningSocial EventsVolunteering Day

Key Requirements

  • •1+ years of sales experience, with luxury retail preferred; knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background with social media savvy; experience with live-stream shopping/video demos, clienteling, and data acquisition skills (preferred).
  • •Ability to work a flexible schedule, including nights, weekends, and peak retail days (including public holidays).
Experience:1+ yearsLuxury retailFashion retail
Skills:CourageCreativityCustomer focusDealing with ambiguityDrive for results
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor