PRADA Client Advisor (m/f/d) (Prague, CZ)

Prada Group
Prague
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Sales","Negotiation","Customer service","Relationship building"]

Deliver an exceptional in-store client experience in the PRADA store in Prague by engaging customers, understanding their preferences, and providing expert brand and product advice. Build and maintain client relationships using CRM and digital tools, proactively cross-sell across departments, and work toward individual sales targets and KPIs. Stay current on fashion trends and competitors, handle complaints with your line manager, and maintain shop-floor standards and security.

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Prada Group
Prada Group
3 days ago

PRADA Client Advisor (m/f/d) (Prague, CZ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver an exceptional in-store client experience in the PRADA store in Prague by engaging customers, understanding their preferences, and providing expert brand and product advice. Build and maintain client relationships using CRM and digital tools, proactively cross-sell across departments, and work toward individual sales targets and KPIs. Stay current on fashion trends and competitors, handle complaints with your line manager, and maintain shop-floor standards and security.
Location: Prague
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers with an excellent in-store experience at all times.
  • •Maintain and develop client relationships using an individual approach and CRM/digital tools.
  • •Proactively cross-sell across departments to maximize sales opportunities and achieve individual targets and KPIs.
  • •Stay up to date on fashion trends and competitors, and demonstrate strong brand and product knowledge.
  • •Handle customer complaints effectively by liaising with the line manager when necessary.

Key Requirements

  • •Excellent communication and interpersonal skills to connect with a diverse clientele.
  • •Strong sales and negotiation skills to meet and exceed sales targets and KPIs.
  • •Passion for luxury fashion trends and understanding of the luxury retail market.
  • •Fluent spoken German and English.
  • •Ability to maintain client relationships using an individual approach with CRM and digital tools.
Experience:Luxury retail
Skills:CommunicationInterpersonal skillsSalesNegotiationCustomer serviceRelationship building
Languages:GermanEnglish
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn