Enterprise Account Manager

Adyen
New York
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Relationship-building","Communication","Strategic thinking","Analytical","Cross-functional collaboration"]

Strategic Enterprise Account Manager in New York responsible for developing and nurturing relationships with marquee merchants, delivering payments insights to drive growth, and identifying commercial opportunities across industries. Works cross-functionally in a hybrid, fast-paced environment, leveraging analytics to tell compelling stories, manage multiple projects, and champion customer feedback to improve Adyen’s offerings. Requires 5+ years in a client-facing role and comfort with international travel.

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Adyen
Adyen
1 year ago

Enterprise Account Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Strategic Enterprise Account Manager in New York responsible for developing and nurturing relationships with marquee merchants, delivering payments insights to drive growth, and identifying commercial opportunities across industries. Works cross-functionally in a hybrid, fast-paced environment, leveraging analytics to tell compelling stories, manage multiple projects, and champion customer feedback to improve Adyen’s offerings. Requires 5+ years in a client-facing role and comfort with international travel.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones.
  • •Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts.
  • •Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories.
  • •Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts.
  • •Feedback: Be the voice and champion for your customer internally and serve as a feedback loop.
Travel: Medium travel

Key Requirements

  • •You have a minimum of 5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services.
  • •This role is based out of our New York office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
  • •You have full professional written and verbal proficiency in English language(s) (other languages are a plus)
  • •Some domestic and international travel required
  • •Some domestic and international travel required
Experience:5+ yearsPaymentsEnterprise softwareFinancial services
Skills:Relationship-buildingCommunicationStrategic thinkingAnalyticalCross-functional collaboration
Languages:English

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn