Customer Account Specialist

Amcor
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Professional communication","Independent work","Multitasking","Prioritization","Time management"]

Provide daily support for assigned customer accounts to ensure the effective execution of customer needs. Partner with multiple internal functional areas to achieve customer requirements at a professional level, actively collaborating to build and maintain strong account relationships that drive business growth. Manage top-tier accounts, proactively engage customers to understand needs and challenges, participate in departmental and cross-functional projects, and perform related duties as assigned.

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FursaFursa
Amcor
Amcor
1 month ago

Customer Account Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide daily support for assigned customer accounts to ensure the effective execution of customer needs. Partner with multiple internal functional areas to achieve customer requirements at a professional level, actively collaborating to build and maintain strong account relationships that drive business growth. Manage top-tier accounts, proactively engage customers to understand needs and challenges, participate in departmental and cross-functional projects, and perform related duties as assigned.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide daily support for customer accounts to ensure customer needs are executed effectively.
  • •Partner with multiple Amcor functional areas to achieve customer requirements professionally.
  • •Build and maintain strong relationships with assigned accounts to drive business growth.
  • •Proactively engage customers to understand account needs and challenges.
  • •Participate in departmental and cross-functional teams and projects; perform related duties as assigned.

Pay and Benefits

Perks:Health InsuranceDentalVisionFlexible TimePaid ParentalRetirement SavingsLife Insurance

Key Requirements

  • •Able to perform activities at Customer Experience Specialist I level.
  • •Manage top-tier accounts.
  • •Proactively engage customers to understand account needs and challenges.
  • •Collaborate with departmental and cross-functional teams and projects.
  • •College degree or equivalent work experience (approximately 2+ years).
Experience:2+ years
Skills:Professional communicationIndependent workMultitaskingPrioritizationTime management

Company Brief

Amcor
Global packaging company that designs and manufactures flexible and rigid packaging solutions for food, beverage, healthcare, personal care, and home care products. Focuses on improving product protection, shelf life, recyclability, and sustainability.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1860
WebsiteLinkedIn