Care Expert Navigator (Mediclinic Sandton, Bryanston, Johannesburg, ZA, Peter Plac)

Mediclinic
Johannesburg
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Evidence-based practice","Data analysis","Risk identification","Communication","Continuous improvement"]

Support an integrated Care Expert service for patients by collaborating with internal and external healthcare teams across the care journey (pre-admission, during hospitalization, and post discharge). Drive clinical efficiency, coordinate with clinician offices and providers, and act as a patient liaison. Use data analytics and reporting to monitor outcomes, operational efficiency, and clinical governance, while promoting value-based care, quality improvement, and cost efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Mediclinic
Mediclinic
1 day ago

Care Expert Navigator (Mediclinic Sandton, Bryanston, Johannesburg, ZA, Peter Plac)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support an integrated Care Expert service for patients by collaborating with internal and external healthcare teams across the care journey (pre-admission, during hospitalization, and post discharge). Drive clinical efficiency, coordinate with clinician offices and providers, and act as a patient liaison. Use data analytics and reporting to monitor outcomes, operational efficiency, and clinical governance, while promoting value-based care, quality improvement, and cost efficiency.
Location: Johannesburg
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Drive patient clinical efficiency with the clinical and nursing team prior to admission, during hospitalization, and post discharge.
  • •Support integrated healthcare delivery by liaising and coordinating services with clinician offices and external healthcare providers.
  • •Fulfil a patient liaison role throughout the delivery of the Care Expert product.
  • •Utilise data analytics and reporting to monitor patient outcomes, operational efficiency, and clinical governance.
  • •Drive a culture of improvement, quality, and cost efficiency, including communication and empowerment around value-based care within units.

Key Requirements

  • •Degree/Diploma in General Nursing or a B-degree in ancillary services.
  • •5 years’ experience in a senior nursing role (e.g., Shift Leader, SPN) in a private acute healthcare setting or a hospital-based ancillary service provider role.
  • •Pharmacology knowledge including clinical pharmacy and antimicrobial stewardship.
  • •Clinical information capturing and data analytics, including evidence-based practice and clinical guidelines.
  • •Risk identification and supporting protocols (e.g., IPC), clinical pathways, and computer literacy (MS Office).
Experience:Private acute healthcareHospital-based healthcareHealthcare analytics
Education:Bachelor's
Skills:Evidence-based practiceData analysisRisk identificationCommunicationContinuous improvement
Tech Stack:MS Office

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor