MongoDB

3 weeks ago

Sr Finance Systems Admin (L1 Support & Admin)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own day-to-day L1 support for Finance applications and act as the first point of contact for end-user issues and requests. Manage user access and permissions across NetSuite, Coupa, Concur, Graphite, YayPay, and related Tax & Treasury platforms, including SCIM provisioning and access reviews. Perform low-complexity configuration and support month-end activities, while coordinating escalations to Level 2/3 teams and vendors, and contributing to process improvement and audit readiness.

Location: Gurugram

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Own the L1 support queue for Finance applications—triage, prioritize, resolve, or escalate tickets per SLAs.
•Troubleshoot functional issues (e.g., workflow approvals, report access, login/SSO, and configuration mismatches) and document solutions in a knowledge base.
•Provision and manage user access across Finance SaaS applications, including roles/permissions, access certification reviews, and onboarding/offboarding coordination.
•Perform low-complexity system configuration (cost centers, departments, approval workflows, expense categories, supplier records) and support month-end/quarter-end tasks.
•Coordinate escalations with Level 2/3 teams and vendors, follow ITIL-aligned change/incident processes, and support SOX/audit evidence needs.

Pay and Benefits

Perks:Parental Leave

Key Requirements

•6–8 years of experience in Finance systems support, ERP administration, or a similar Finance IT generalist role.
•Hands-on working knowledge of at least 2–3 of NetSuite, Coupa, Concur, Anaplan/Pigment, or equivalent cloud Finance applications.
•Solid understanding of Finance and Accounting processes such as procure-to-pay, order-to-cash, expense management, financial planning, and reporting.
•Experience managing user access, roles, and permissions in SaaS Finance platforms.
•Strong written and verbal communication skills in English, including the ability to translate technical issues for non-technical stakeholders.

Experience:6-8 yearsERPFinance ITShared services

Education:Bachelor's in Information Systems, Computer Science, or a related field

Skills:CommunicationDocumentationOrganizationCollaboration

Languages:English

Tech Stack:NetSuiteCoupaConcurGraphiteYayPayEPMAnaplanPigmentSCIMITILSOXSSOSAMLOktaMFAJoiner-Mover-Leaver (JML)Segregation of duties (SoD)IT General Controls (ITGC)SQLSuiteAnalytics

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

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MongoDB

3 weeks ago

Sr Finance Systems Admin (L1 Support & Admin)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Gurugram

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Own the L1 support queue for Finance applications—triage, prioritize, resolve, or escalate tickets per SLAs.
•Troubleshoot functional issues (e.g., workflow approvals, report access, login/SSO, and configuration mismatches) and document solutions in a knowledge base.
•Provision and manage user access across Finance SaaS applications, including roles/permissions, access certification reviews, and onboarding/offboarding coordination.
•Perform low-complexity system configuration (cost centers, departments, approval workflows, expense categories, supplier records) and support month-end/quarter-end tasks.
•Coordinate escalations with Level 2/3 teams and vendors, follow ITIL-aligned change/incident processes, and support SOX/audit evidence needs.

Pay and Benefits

Perks:Parental Leave

Key Requirements

•6–8 years of experience in Finance systems support, ERP administration, or a similar Finance IT generalist role.
•Hands-on working knowledge of at least 2–3 of NetSuite, Coupa, Concur, Anaplan/Pigment, or equivalent cloud Finance applications.
•Solid understanding of Finance and Accounting processes such as procure-to-pay, order-to-cash, expense management, financial planning, and reporting.
•Experience managing user access, roles, and permissions in SaaS Finance platforms.
•Strong written and verbal communication skills in English, including the ability to translate technical issues for non-technical stakeholders.

Experience:6-8 yearsERPFinance ITShared services

Education:Bachelor's in Information Systems, Computer Science, or a related field

Skills:CommunicationDocumentationOrganizationCollaboration

Languages:English

Tech Stack:NetSuiteCoupaConcurGraphiteYayPayEPMAnaplanPigmentSCIMITILSOXSSOSAMLOktaMFAJoiner-Mover-Leaver (JML)Segregation of duties (SoD)IT General Controls (ITGC)SQLSuiteAnalytics

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn