Field Service Technician (Entry Level) - Grand Rapids, MI

Procter & Gamble
United States
Workplace: OnsiteFull timeUSD 22.99 - 24.59 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Root cause analysis"]

Install, troubleshoot, repair, and maintain P&G Professional chemical dispensing and related equipment for commercial foodservice or laundry customers. Work independently in the field, delivering exceptional customer service and retention-focused support. Use your knowledge of electronics, plumbing, and mechanical systems to diagnose issues with root-cause analysis, operate tools and mobile/laptop technology, and provide safe onsite maintenance. Includes a 5-day schedule with possible shifts and occasional overnight travel.

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Procter & Gamble
Procter & Gamble
1 month ago

Field Service Technician (Entry Level) - Grand Rapids, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Install, troubleshoot, repair, and maintain P&G Professional chemical dispensing and related equipment for commercial foodservice or laundry customers. Work independently in the field, delivering exceptional customer service and retention-focused support. Use your knowledge of electronics, plumbing, and mechanical systems to diagnose issues with root-cause analysis, operate tools and mobile/laptop technology, and provide safe onsite maintenance. Includes a 5-day schedule with possible shifts and occasional overnight travel.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, troubleshoot, repair, and maintain chemical dispensing equipment and other commercial foodservice or laundry equipment.
  • •Provide customer service focused on retention and exceptional, non-sales support.
  • •Use tools, data, and mobile/laptop technology to perform and document field service work.
  • •Diagnose equipment issues using root-cause analysis and appropriate troubleshooting skills.
  • •Travel and work onsite at customer accounts, including occasional overnight travel and on-call coverage.
Travel: Low travel

Pay and Benefits

Salary: USD 22.99 - 24.59 hourly
Perks:Health Insurance

Key Requirements

  • •Willingness to learn new skills with provided training and strong work ethic.
  • •Basic understanding of electronics, plumbing, maintenance, or mechanical systems with root-cause troubleshooting ability.
  • •Moderate working knowledge of appropriate tools, data, and service needs.
  • •Proficient use of a laptop/cell phone and tools including Salesforce, Microsoft Word, and Excel.
  • •Valid driver’s license and ability to be onsite at customer locations for service and maintenance.
Skills:Root cause analysis
Licenses:Driver’s license
Tech Stack:SalesforceMicrosoft WordExcel

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn