Visa

4 weeks ago

Support Engineer (Authorizations Processing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Provide deep technical support for payments and authorization flows for enterprise clients within the Enterprise Support team. Triage and investigate complex transaction and card lifecycle issues, collaborating with engineering teams and TAMs to validate system behavior and drive faster resolutions. Support high-severity incident analysis and escalations, validate platform changes and operational updates, and build internal tools and automation (including AI-driven approaches) to improve diagnostics and troubleshooting efficiency.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide technical support on payments and authorization flows, including transaction processing, integrations, and lifecycle events.
•Investigate complex issues with Engineering and TAMs to analyze root causes and validate system behavior.
•Support incident management with technical analysis during high-severity issues and escalations.
•Collaborate with internal teams to communicate technical findings and client impact, and contribute to external technical narratives when needed.
•Validate platform changes and develop internal tools and automation (including AI-driven approaches) to improve operational efficiency and diagnostics.

Key Requirements

•2+ years of relevant work experience with a bachelor’s degree, or 5+ years of relevant work experience.
•Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
•Proven experience in payments processing, authorization flows, or card lifecycle systems.
•Strong understanding of end-to-end transaction lifecycle (authorization, clearing, settlement) and network interactions (e.g., Visa, Mastercard).
•Hands-on experience with APIs, integrations, and message-based systems, including troubleshooting across system boundaries.

Experience:2+ years

Education:Bachelor's

Skills:Root cause analysisIncident managementTroubleshootingCollaborationCommunication

Tech Stack:APIsIntegrationsMessage-based systemsAIAutomationScripting

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

4 weeks ago

Support Engineer (Authorizations Processing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide technical support on payments and authorization flows, including transaction processing, integrations, and lifecycle events.
•Investigate complex issues with Engineering and TAMs to analyze root causes and validate system behavior.
•Support incident management with technical analysis during high-severity issues and escalations.
•Collaborate with internal teams to communicate technical findings and client impact, and contribute to external technical narratives when needed.
•Validate platform changes and develop internal tools and automation (including AI-driven approaches) to improve operational efficiency and diagnostics.

Key Requirements

•2+ years of relevant work experience with a bachelor’s degree, or 5+ years of relevant work experience.
•Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
•Proven experience in payments processing, authorization flows, or card lifecycle systems.
•Strong understanding of end-to-end transaction lifecycle (authorization, clearing, settlement) and network interactions (e.g., Visa, Mastercard).
•Hands-on experience with APIs, integrations, and message-based systems, including troubleshooting across system boundaries.

Experience:2+ years

Education:Bachelor's

Skills:Root cause analysisIncident managementTroubleshootingCollaborationCommunication

Tech Stack:APIsIntegrationsMessage-based systemsAIAutomationScripting

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor