Case Manager Level 1 (Sydney, NSW, AU, 2000)

Allianz
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Active listening","Empathy","Relationship building","Time management","Problem-solving"]

Manage personal injury CTP claims and deliver a positive customer experience for injured customers and key stakeholders. Build relationships with customers, family members, legal providers, and medical professionals while assessing claims, determining liability, and interpreting medical reports. Handle correspondence on CTP benefits, treatment and rehabilitation, and respond promptly to customer needs to ensure accurate, high-quality claim processing.

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FursaFursa
Allianz
Allianz
1 day ago

Case Manager Level 1 (Sydney, NSW, AU, 2000)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage personal injury CTP claims and deliver a positive customer experience for injured customers and key stakeholders. Build relationships with customers, family members, legal providers, and medical professionals while assessing claims, determining liability, and interpreting medical reports. Handle correspondence on CTP benefits, treatment and rehabilitation, and respond promptly to customer needs to ensure accurate, high-quality claim processing.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Build effective working relationships with injured customers, family members, legal providers, and medical professionals to drive successful outcomes.
  • •Determine liability and manage a portfolio of CTP claims for customers injured in motor vehicle accidents.
  • •Make key liability decisions and assess claims for reasonable and necessary treatment.
  • •Assess and manage injury needs, handle correspondence about CTP benefits, treatment and rehabilitation, and interpret medical reports.
  • •Provide timely responses and ensure accurate processing of claims.

Pay and Benefits

Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •Demonstrate active listening, rapport building, and empathy with a positive professional approach.
  • •Manage time effectively and work independently and within a team environment.
  • •Use proactive problem-solving skills with attention to detail to deliver quality outcomes.
  • •Prioritise workloads and perform well under pressure.
  • •Show interest in leveraging emerging technologies in a fast-evolving digital environment.
Skills:Active listeningEmpathyRelationship buildingTime managementProblem-solving

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn