Lead Product Designer

Twilio
United States
Workplace: RemoteFull timeUSD 159,210 - 208,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Communication","Leadership","Problem-solving","Collaboration","Systems thinking"]

Senior staff-level product designer leading the end-to-end design of Twilio Voice products. Owns user journeys from telecom abstractions (SIP, WebRTC, real-time media) to developer-friendly experiences, shapes information architecture, collaborates across Messaging/Email and AI teams, mentors designers, and drives platform interoperability within One Console for multi-channel, developer-focused workflows.

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FursaFursa
Twilio
Twilio
2 months ago

Lead Product Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Senior staff-level product designer leading the end-to-end design of Twilio Voice products. Owns user journeys from telecom abstractions (SIP, WebRTC, real-time media) to developer-friendly experiences, shapes information architecture, collaborates across Messaging/Email and AI teams, mentors designers, and drives platform interoperability within One Console for multi-channel, developer-focused workflows.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Lead End-to-End Voice Design: Own the complete user journey for Twilio Voice products, translating telecom abstractions into clean, logical developer experiences.

Pay and Benefits

Salary: USD 159,210 - 208,000 annually
Perks:Health Insurance401kPaid LeaveParental LeaveRetirement

Key Requirements

  • •8+ years of professional product design experience focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
Experience:8+ yearsSaaSDeveloper toolsCloudAPIs
Skills:CommunicationLeadershipProblem-solvingCollaborationSystems thinking
Languages:English
Tech Stack:SIPWebRTCAPIsSDKsCLIs

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
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