16233 - System Support Associate - GA

Distro
United States
Workplace: OnsiteFull timeUSD 49,795 - 64,896 annuallyFunction: Product ManagementSkills: ["Attention to detail","Organizational skills","Written communication","Verbal communication","Documentation"]

Provide tier 1 technical support and system administration for core platforms in a PEO environment, ensuring reliability, performance, and security. Support user account setup, access requests, permissions, and troubleshooting for HR/payroll/tax/benefits and client-facing applications. Maintain dashboards, widgets, workflows, and reporting updates, contribute to data hygiene and project work, and document SOPs and training materials while mentoring team members.

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FursaFursa
Distro
Distro
1 day ago

16233 - System Support Associate - GA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide tier 1 technical support and system administration for core platforms in a PEO environment, ensuring reliability, performance, and security. Support user account setup, access requests, permissions, and troubleshooting for HR/payroll/tax/benefits and client-facing applications. Maintain dashboards, widgets, workflows, and reporting updates, contribute to data hygiene and project work, and document SOPs and training materials while mentoring team members.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Assist with user account setup, updates, and deactivation across internal systems and platforms.
  • •Support basic system access requests, permissions, and role assignments; troubleshoot and resolve tier 1 system and application issues.
  • •Build, modify, and maintain dashboards, widgets, workflows, and reporting (including Report Center) for clients.
  • •Document workflows, system configurations, and support processes; assist in creating training guides and reference materials.
  • •Support projects such as system clean-up, audits, or data validation, and collaborate with HR, Payroll, Tax, Benefits, and Operations teams.

Pay and Benefits

Salary: USD 49,795 - 64,896 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceDisabilityEapFsaHsa

Key Requirements

  • •Currently enrolled in an associate or bachelor’s degree program, or a recent graduate (within the last 12 months).
  • •Strong attention to detail and organizational skills.
  • •Proficiency with Microsoft Office (Excel, Word, Outlook).
  • •Ability to document workflows and processes clearly and concisely.
  • •Strong written and verbal communication skills, including following instructions and asking clarifying questions.
Skills:Attention to detailOrganizational skillsWritten communicationVerbal communicationDocumentation
Tech Stack:Microsoft OfficeExcelWordOutlook

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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