Technical Administrator | Homebased

Serco
United Kingdom
Workplace: RemoteFull timeGBP 30,000+Function: Administration & Executive AssistanceSkills: ["Customer service","Stakeholder engagement","Attention to detail","Organizational skills","Proactive","Adaptability"]

Provide administrative and technical support within the RFCA operational delivery team, embedded at the customer site. Coordinate access requirements for statutory compliance, manage and update the CAFM system (including Maximo) to ensure accurate data, and progress tasks from initiation to closure. Serve as a key contact for RFCA regional staff, support helpdesk activities when needed, help create quotes and maintain documentation, and assist with reports, audits, and assurance.

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FursaFursa
Serco
Serco
1 week ago

Technical Administrator | Homebased

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide administrative and technical support within the RFCA operational delivery team, embedded at the customer site. Coordinate access requirements for statutory compliance, manage and update the CAFM system (including Maximo) to ensure accurate data, and progress tasks from initiation to closure. Serve as a key contact for RFCA regional staff, support helpdesk activities when needed, help create quotes and maintain documentation, and assist with reports, audits, and assurance.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Coordinate access requirements to maintain statutory compliance for the RFCA contract.
  • •Manage and update the CAFM system to guarantee data accuracy and progress tasks from initiation to closure.
  • •Act as a key point of contact for RFCA regional staff and resolve queries.
  • •Support helpdesk activities when required, identifying and escalating remedial actions to stakeholders.
  • •Create quotes and maintain documentation for billable works; prepare reports and support audit and assurance activities.

Pay and Benefits

Salary: GBP 30,000
Perks:Paid LeavePension

Key Requirements

  • •Strong background in facilities management or repairs and maintenance administration.
  • •Experience with CAFM systems, such as Maximo.
  • •Proficiency in Microsoft Office Suite and advanced Excel skills.
  • •Ability to manage reporting, financial information, and compliance details accurately.
  • •Strong stakeholder engagement, organization, and attention to detail in a fast-paced environment.
Experience:Facilities managementRepairs and maintenance
Skills:Customer serviceStakeholder engagementAttention to detailOrganizational skillsProactiveAdaptability
Tech Stack:MaximoMicrosoft Office SuiteExcelCAFMCAFM system

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn