Legal Engineer - Product Specialist, EMEA

Harvey
London
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: professionalSkills: ["Communication","Presentation","Relationship management","Collaboration","Problem-solving"]

A Legal Engineer - Product Specialist drives customer adoption and expansion for Harvey’s AI-enabled legal platform by building trusted relationships with law firms and in-house teams, leading onboarding and enablement, and translating client needs into product feedback. You’ll partner with Customer Success and Sales to maximize platform value, support renewals, and surface adoption obstacles while shaping product direction for top-tier legal professionals.

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Harvey
Harvey
7 months ago

Legal Engineer - Product Specialist, EMEA

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Last checked: 50 minutes agoStatus: Live

Job Summary

A Legal Engineer - Product Specialist drives customer adoption and expansion for Harvey’s AI-enabled legal platform by building trusted relationships with law firms and in-house teams, leading onboarding and enablement, and translating client needs into product feedback. You’ll partner with Customer Success and Sales to maximize platform value, support renewals, and surface adoption obstacles while shaping product direction for top-tier legal professionals.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Build trusted relationships with law firm and in-house legal teams by understanding their workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
  • •Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
  • •Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
  • •Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
  • •Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Travel: Low travel

Key Requirements

  • •JD or equivalent legal qualification; at least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
  • •Executive engagement skills and presence, with the ability to establish strong relationships with key decision makers and build credibility at all levels.
  • •Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
  • •Strong understanding of legal processes and challenges faced by legal professionals.
  • •Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Experience:Legal
Education:Professional (JD, MD, etc.) in Law
Skills:CommunicationPresentationRelationship managementCollaborationProblem-solving
Languages:English
Tech Stack:AIEnterprise platform

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor