Store Supervisor

Apparel Group
Dubai
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer service","Leadership","Coaching","Visual merchandising","Security awareness"]

Ensure excellent customer service across retail staff by coaching them with up-to-date product knowledge and fashion directives to drive sales. Assist the Store Manager with profitable store operations, including loyalty program promotion, operating procedure implementation, store administration audits, and visual merchandising standards. Step in end-to-end when the Store Manager is absent, manage daily rosters/leave, and provide feedback on employees and products while maintaining store security vigilance.

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FursaFursa
Apparel Group
Apparel Group
1 year ago

Store Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Ensure excellent customer service across retail staff by coaching them with up-to-date product knowledge and fashion directives to drive sales. Assist the Store Manager with profitable store operations, including loyalty program promotion, operating procedure implementation, store administration audits, and visual merchandising standards. Step in end-to-end when the Store Manager is absent, manage daily rosters/leave, and provide feedback on employees and products while maintaining store security vigilance.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Ensure the highest levels of customer service provided by retail staff to maximize sales.
  • •Assist the Store Manager in efficient and profitable store operations following company policies and procedures.
  • •Take end-to-end store responsibility in the absence of the Store Manager.
  • •Promote the company’s loyalty programs to maximize loyalty and repeat sales, and support suggestive selling by staying updated on the group’s brands.
  • •Manage store administration activities (audits, daily roster/leave/grievances) and maintain visual merchandising and security standards.

Key Requirements

  • •Must be fashionable/well-groomed with up-to-date product knowledge to minimize stock loss.
  • •Maintain knowledge of new products, trends, and fashion directives to anticipate customer needs.
  • •Ensure retail staff have the skills to deliver the highest levels of customer service and maximize sales.
  • •Assist the Store Manager in implementing store operating procedures in line with company standards and policies.
  • •Must be physically fit to stand for extended hours and handle heavy lifting.
Skills:Customer serviceLeadershipCoachingVisual merchandisingSecurity awareness
Languages:US

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn