Guest Services- The Truth

Live Nation Entertainment
Nashville
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Help create an exceptional experience for guests at The Truth by greeting attendees, scanning tickets on entry, answering questions, and assisting with seat location during events. Keep the venue safe, clean, and presentable, resolve guest complaints, and verify tickets or passes for authenticity. Support guests with special needs, guide attendees to exits during emergencies, and help with end-of-show venue closeout tasks.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
1 month ago

Guest Services- The Truth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Help create an exceptional experience for guests at The Truth by greeting attendees, scanning tickets on entry, answering questions, and assisting with seat location during events. Keep the venue safe, clean, and presentable, resolve guest complaints, and verify tickets or passes for authenticity. Support guests with special needs, guide attendees to exits during emergencies, and help with end-of-show venue closeout tasks.
Location: Nashville
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Greet guests, scan tickets upon entry, answer questions, and help guests locate seats during events.
  • •Assist in keeping the venue safe, clean, and presentable for guests.
  • •Resolve guest complaints or problems.
  • •Examine tickets or passes to verify authenticity.
  • •Support emergencies and special needs (e.g., guide to exits, assist with seat accommodations, and help with end-of-show closeout tasks).

Key Requirements

  • •High school diploma or equivalent (preferred).
  • •At least 1+ year in a guest service role (preferred).
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy.
  • •Ability to perform physical demands including constant walking, climbing stairs, occasional sitting, and lifting/carrying 25 lbs.+.
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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