Senior Client Service Executive

Aon
Melbourne
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: certificationSkills: ["Relationship building","Problem-solving","Client focus","Growth mindset","Communication","Organizational skills","Stakeholder management","Prioritization"]

Own and grow a portfolio of association and affinity insurance programs for allied health clients, building trusted relationships across members, partners, and internal teams. Manage enquiries, renewals, policy changes, and insurance advice across multiple product lines, converting warm leads into long-term engagement. Prepare compliant quotes, proposals, and policy documents, coordinate onboarding, support claims specialists, and represent Aon in client meetings and industry activities.

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FursaFursa
Aon
Aon
1 day ago

Senior Client Service Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own and grow a portfolio of association and affinity insurance programs for allied health clients, building trusted relationships across members, partners, and internal teams. Manage enquiries, renewals, policy changes, and insurance advice across multiple product lines, converting warm leads into long-term engagement. Prepare compliant quotes, proposals, and policy documents, coordinate onboarding, support claims specialists, and represent Aon in client meetings and industry activities.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage and grow association and affinity insurance programs while delivering a positive member and client experience.
  • •Build trusted relationships with clients, members, association partners, and internal stakeholders.
  • •Handle enquiries, renewals, policy changes, and insurance advice across multiple product lines.
  • •Prepare compliant quotes, proposals, and policy documents, and convert warm leads from referrals, marketing, digital channels, and existing networks.
  • •Support onboarding for new clients and partners, contribute to retention and reporting outcomes, and represent Aon in client meetings and industry events.

Pay and Benefits

Perks:Remote WorkEmployee AssistanceHealth InsuranceAnnual Leave

Key Requirements

  • •Tier 1 RG146 Insurance Broking Qualification (or higher) is essential.
  • •Experience working with commercial insurance clients or member-based insurance programs.
  • •Exposure to products such as Professional Indemnity, Business Pack or related commercial insurance solutions.
  • •Confidence managing renewals, policy changes, enquiries and insurance advice.
  • •Strong communication, organisation and stakeholder management skills, with the ability to manage competing priorities.
Experience:Insurance brokingCommercial insuranceMember-based insuranceAllied health
Education:Certification / Diploma
Skills:Relationship buildingProblem-solvingClient focusGrowth mindsetCommunicationOrganizational skillsStakeholder managementPrioritization
Certifications:RG146

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor