Senior Field Service Representative

Eaton
Boise
Workplace: HybridFull timeUSD 84,000 - 123,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Strong problem-solving","Logical thinking","Work well under time constraints","Collaboration","Technical communication"]

Support customers across the power system lifecycle—startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies—while managing small projects and leading FSR teams on larger work. Generate accurate service reports, recommend electrical system improvements, and mentor less experienced technicians. Use digital tools for remote work and deliver safety-compliant field service while traveling 50% across a multi-state territory.

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Eaton
Eaton
2 weeks ago

Senior Field Service Representative

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support customers across the power system lifecycle—startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies—while managing small projects and leading FSR teams on larger work. Generate accurate service reports, recommend electrical system improvements, and mentor less experienced technicians. Use digital tools for remote work and deliver safety-compliant field service while traveling 50% across a multi-state territory.
Location: Boise
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support customers across the power system lifecycle including startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies.
  • •Independently manage small projects and lead FSR teams on larger projects.
  • •Generate timely and accurate service reports on work, product performance, and warranties.
  • •Provide recommendations for improved electrical systems and cultivate relationships with customers, team members, and partners.
  • •Mentor less experienced technicians and use digital tools for remote work (laptops, iPads, IR cameras, Google Glasses, MS Teams).
Travel: Extensive travel

Pay and Benefits

Salary: USD 84,000 - 123,000 annually
Perks:Retirement SavingsWellness StipendTuition AssistanceCompany VehicleOvertime

Key Requirements

  • •High school diploma or higher with 3+ years testing, troubleshooting, evaluating, and servicing electrical distribution and control systems (or 7+ years with trade school/GED alternative).
  • •Experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  • •Must be able to work in the US without corporate sponsorship now or in the future.
  • •Valid driver’s license.
  • •Associate degree or higher or Bachelor’s degree in Engineering preferred.
Experience:3+ yearsElectrical distributionPower systemsField serviceElectrical testing
Education:High School
Skills:Strong problem-solvingLogical thinkingWork well under time constraintsCollaborationTechnical communication
Licenses:Valid driver's licenseElectrical or General Contractor’s LicenseProfessional Engineering License
Certifications:NICET/NETA certificationEESS Qualified Electrical Worker (QEW) program
Tech Stack:LaptopsIPadsIR camerasGoogle GlassesMS TeamsHand toolsPower tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn