Manager, Global Benefits

Globalization Partners
Ireland
Workplace: RemoteFull timeFunction: People, HR & TalentSkills: ["Communication","Problem-solving","Cross-functional collaboration","Data accuracy","Process improvement"]

Oversee the operational delivery of employee benefit programs for a remote-first global employment platform. Streamline benefits workflows into scalable SOPs, manage enrollment changes and terminations, and reconcile data to ensure accurate billing. Partner with Product to configure benefit plans in the customer-facing platform, support new benefit rollouts, and handle complex benefit inquiries and escalations for professionals and customers.

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FursaFursa
Globalization Partners
Globalization Partners
4 days ago

Manager, Global Benefits

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Oversee the operational delivery of employee benefit programs for a remote-first global employment platform. Streamline benefits workflows into scalable SOPs, manage enrollment changes and terminations, and reconcile data to ensure accurate billing. Partner with Product to configure benefit plans in the customer-facing platform, support new benefit rollouts, and handle complex benefit inquiries and escalations for professionals and customers.
Location: Ireland
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Streamline benefits operations workflows into centralized, efficient, scalable processes.
  • •Define, document, and maintain SOPs and workflows for consistent and efficient benefits operations.
  • •Oversee data management and reconciliation for professionals; manage benefit enrollments, changes, and terminations (including manual support when automation fails).
  • •Ensure billing and platform data accuracy; collaborate with Product on benefit plan offering changes and capture updated payroll/billing data for renewals.
  • •Support benefit implementations and rollouts; communicate benefits changes and handle general inquiries, complex issues, and escalations, including benefit plan comparisons for customers.

Pay and Benefits

Perks:Paid ParentalHealth InsuranceDentalVisionSabbaticalSpending AccountsFlexible Time

Key Requirements

  • •Strong experience in operational workflows, with a track record of streamlining fragmented processes and improving efficiency.
  • •Strong analytical skills focused on data accuracy and reconciliation.
  • •Excellent communication and problem-solving skills for handling customer-facing escalations and inquiries.
  • •Exceptional cross-functional partnership to ensure shared goals are achieved.
  • •Knowledge of benefits management.
Skills:CommunicationProblem-solvingCross-functional collaborationData accuracyProcess improvement

Company Brief

Globalization Partners
Provides global Employer of Record (EOR) and international hiring services that enable companies to hire, onboard, and manage employees in 180+ countries without local entities, simplifying global expansion and compliance.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn