Senior Community Experts Program Manager
Seattle, San Francisco, San Jose
Workplace: OnsiteFull timeUSD 110,000 - 202,250 annuallyFunction: Program & Project Management (PMO)Experience: 8-10 yearsSkills: ["Written communication","Analytical thinking","Cross-functional collaboration","Executive reporting","Process building"]Own the end-to-end strategy and operating model for Adobe’s Community Experts program, turning peer support into an AI-enabled activation engine. Drive expert recruitment, engagement, recognition, and burnout prevention across Adobe’s digital media categories. Operationalize VOC by structuring roundtable outputs and routing actionable themes to product and PMM teams. Manage expert operations in BASE/Bettermode and community health reporting with Gainsight, coordinating with Trust & Safety as needed.
