Brand Executive Intern

Wati
Hong Kong
InternshipFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Written communication","Attention to detail","Cross-functional collaboration","Organization","Professional communication"]

Own day-to-day brand reputation and communications for Wati by monitoring and responding to reviews on platforms like G2, Capterra, and Trustpilot, and running campaigns to improve sentiment and rankings. Help keep the brand consistent across digital touchpoints through regular audits, maintain core brand assets (factsheet, media kits, boilerplate), support website updates, and assist with internal/external communications including PR coverage.

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FursaFursa
Wati
Wati
7 months ago

Brand Executive Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own day-to-day brand reputation and communications for Wati by monitoring and responding to reviews on platforms like G2, Capterra, and Trustpilot, and running campaigns to improve sentiment and rankings. Help keep the brand consistent across digital touchpoints through regular audits, maintain core brand assets (factsheet, media kits, boilerplate), support website updates, and assist with internal/external communications including PR coverage.
Location: Hong Kong
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Monitor and respond to customer reviews on platforms such as G2, Capterra, and Trustpilot, and run campaigns to generate positive reviews.
  • •Conduct regular audits of Wati’s digital footprint to ensure logo, messaging, and positioning are consistent with brand guidelines.
  • •Create and maintain core brand documents (Company Factsheet, Media Kits, and boilerplate copy) for internal stakeholders.
  • •Assist the web team with content updates and ensure the website stays current and aligned with brand standards.
  • •Support communications by monitoring PR coverage and drafting updates for brand channels.

Key Requirements

  • •Strong written English skills to craft professional, empathetic responses to public reviews.
  • •Ability to notice brand/detail issues (logo, fonts, layout) and ensure accuracy to brand guidelines.
  • •Manage multiple platforms (review sites, CMS, asset libraries) without losing track of tasks.
  • •Work cross-functionally to get things done across brand, communications, and digital.
  • •Familiarity with WordPress is a plus.
Skills:Written communicationAttention to detailCross-functional collaborationOrganizationProfessional communication
Languages:English
Tech Stack:WordPressG2CapterraTrustpilotCMS

Company Brief

Wati
Provides a WhatsApp-based customer engagement platform that helps businesses manage sales, support, and marketing conversations in one shared inbox. The product includes automation, broadcasts, chatbots, and team collaboration tools for messaging-led workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Hong Kong, Hong Kong
Founded: 2018
WebsiteLinkedIn