Data Analyst (Trust and Safety Risk Team)

Thumbtack
Philippines
Workplace: RemoteFull timeFunction: Data Analytics & Business IntelligenceExperience: 4+ yearsSkills: ["Communication","Problem-solving","Analytical thinking","Strategic thinking","Project management"]

Develop and lead initiatives to prevent trust and safety issues before they occur by analyzing large-scale user data and performing investigations into scaled abuse. Create data-driven policies and operational processes, balance multiple projects, and communicate findings through visualizations and stakeholder updates. Collaborate with Engineering, Data, Legal, and Product teams to ensure trust and safety goals are incorporated into platform and product changes.

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FursaFursa
Thumbtack
Thumbtack
1 year ago

Data Analyst (Trust and Safety Risk Team)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Develop and lead initiatives to prevent trust and safety issues before they occur by analyzing large-scale user data and performing investigations into scaled abuse. Create data-driven policies and operational processes, balance multiple projects, and communicate findings through visualizations and stakeholder updates. Collaborate with Engineering, Data, Legal, and Product teams to ensure trust and safety goals are incorporated into platform and product changes.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Support the Trust and Safety Team to improve safety and quality for both professionals and customers.
  • •Proactively analyze large datasets to derive recommendations for improving trust and safety.
  • •Develop data-driven policies and processes for Trust and Safety Platform and operational efforts.
  • •Balance multiple projects and prioritize activities based on importance to drive completion of department goals.
  • •Collaborate cross-functionally with Engineering, Data, Legal, and Product teams to develop processes and include trust and safety goals in new features.

Key Requirements

  • •Proficiency using SQL for querying large datasets.
  • •Expertise in data visualization tools such as Tableau or Looker.
  • •Proven experience analyzing user data in a tech or marketplace environment.
  • •Exceptional communication skills for presenting complex results to technical and non-technical stakeholders.
  • •4+ years of relevant experience.
Experience:4+ yearsTechMarketplaceUser data
Skills:CommunicationProblem-solvingAnalytical thinkingStrategic thinkingProject management
Tech Stack:SQLTableauLookerRPythonGPT-4Llama2GeminiLarge Language Models

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn